In its simplest form, if all you want is to retrieve files, documents, photos and pictures, etc from a pc that refuses to boot up but whose hard drive is otherwise intact, then we can transfer the data onto a medium of your choice, e.g. to another PC, an external hard drive, CDs/DVDs, high capacity memory stick or SD cards.
If on the other hand your hard disk has sustained damage due to bad sectors and resulted in corrupted files, then we will run special recovery software to try and salvage as much information as possible.
Should the worst happen, i.e. your hard disk controller is damaged to the extent that the disk is not readable, then it is a question of dismantling and mounting the individual platters on a special jig in a clinically dust-free environment and reconstructing the data using highly sophisticated technology.
